Refund policy

Refund policy

1-When can I return the product?

We offer easy returns policy which allows you to return products purchased from us.

Sunglasses can be returned within 14 days of receipt of the product.

The selling price of the product at the time of purchase will only considered at the time of Return/ Exchange. The customer will not be eligible for any ongoing offers/sale while making a return or exchange.  

For Damaged / Missing Products - Raise the Request within 24hrs on our Return Center or Email us on:romankings2021@gmail.com

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 to 15 Days You Shall Recieve your Payment .

 

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at romankings2021@gmail.com

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at romankings2021@gmail.com

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should Courier your product to: 4th floor ,plot no,238/240 Brush well House Nagdevi Street Mumbai 400003

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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